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arcadia-admin/PRODUCT.md
jules 7415b40240 Admin UX overhaul: P0 fixes, error-UX foundations, nav cleanup, tenant detail page
From the 2026-07-14 UI/UX audit (17/40). Four phases:

P1 — Settings route crashed on Agents→Edit (Input/Textarea used but never
imported). Added imports + a shared route-level error boundary
(components/route-error.tsx) re-exported from all shell routes, so one
crashing panel degrades to an explained card with the nav intact instead of
replacing the whole app with a stack trace. Corrected the stale CLAUDE.md
claim that `npm run typecheck` crashes — it works, and would have caught the
missing import.

P2 — Error/empty/feedback foundations. Fixed useSession identity churn that
fired ~3x duplicate fetches per screen and self-inflicted 429s (referentially
stable snapshot). New lib/errors.ts (describeError → plain-language + the fix)
and components/data-state.tsx (DataState renders exactly one of
error/loading/empty/content, so a failed load never shows as "empty";
DialogError for in-dialog failures; 429 auto-retry). Rolled across all 15
list routes; every mutation now toasts. Surfaced+fixed two silent-failure
bugs (sso + buckets-CORS swallowed load errors; the latter could wipe rules
on save).

P3 — Nav IA + trust cleanup. Default-expanded rail; regrouped into 7 coherent
sections; collapsed the Apps/Plan/Entitlements stub triplication into one
honest /billing page; deleted fabricated seeded notifications and the dead
Help menu item; fixed the 403 copy (referenced a tenant switcher that doesn't
exist); removed orphan /assistant + /library routes; gated dev-seed login
hints behind DEV; renamed /activity → /audit-log with a redirect.

P4 — Tenant detail page (routes/tenants.$id.tsx + components/tenant-detail/*),
closing the provision→configure gap. 8 tabs (Overview, Plan & quotas,
Branding, Localization, Email & SMS, Feature flags, IP rules, Inbound
webhooks), each verified saving to the real backend. Row name links to detail.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
2026-07-14 13:43:57 +10:00

2.6 KiB

Product

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product

Users

Two audiences share one build, split by JWT capability gating:

  • Platform operators (platform_admin) — Sky AI staff running the whole arcadia-core fleet: provisioning tenants, watching monitoring, rotating secrets, managing SSO, announcements, status page, integrations. Expert, technical, use it daily, usually on desktop.
  • Tenant admins (tenant_admin) — a customer's administrator managing their own tenant: users, memberships, plan, entitlements, storage, activity. Semi-technical; may visit rarely (only when something needs changing), so rediscoverability matters more than muscle memory.

The job to be done is administrative control of a multi-tenant agentic-cloud platform: "get in, change the thing safely, verify it took effect, get out."

Product Purpose

Arcadia Admin is the operator/admin UI for arcadia-core (multi-tenant Phoenix backend). It surfaces tenant lifecycle, user/role administration, billing (apps/plan/entitlements), storage, secrets, webhooks, scheduled tasks, SSO, announcements, status page, monitoring, and audit on top of arcadia's /api/v1 and /admin/* endpoints. Success = an operator can onboard a new tenant end-to-end and change any runtime setting without reaching for iex/mix tasks or SSH.

Brand Personality

Calm, capable, trustworthy. "Premium AI-first glass" (Skyrise theme) but the register is product: the tool should disappear into the task. Confidence through clarity and safe defaults, not decoration.

Anti-references

  • Enterprise admin sprawl (endless nested settings à la old AWS console).
  • Toy dashboards — fake stat tiles, decorative charts with no drill-down.
  • Anything that makes destructive platform actions (delete tenant, rotate secret) feel casual.

Design Principles

  1. Safe by construction — destructive/irreversible actions are explicit, confirmed, and auditable; errors name the fix.
  2. One contract, everywhere — capability map drives nav and guards; data-action ids on every interactive element (AI/script drivable).
  3. Verify what you changed — every mutation reflects visible state (toast + updated row + audit trail), never silent success.
  4. Recognition over recall — a tenant admin who shows up quarterly should find everything from the sidebar without training.
  5. Density where experts live — tables and panels can be dense, but each screen has one clear primary action.

Accessibility & Inclusion

WCAG AA floor (4.5:1 body text), full keyboard operability, visible focus, labeled icons, prefers-reduced-motion honored. Desktop-first but mobile shell must remain usable (operators respond to incidents from phones).